Help Center

FAQ

Order Status

Has my order shipped?

How do I change quantities or cancel an item in my order?

How do I track my order?

My order never arrived.

An item is missing from my shipment.

I received the wrong fabric.

My Account

How do I create an account?

How do I edit my account information?

I forgot my password.

Shipping and Returns

How much is my shipping?

How do I return fabrics?

What is your return policy?

International Shipping

Do you ship to my country?

When will my order ship and what are my shipping charges?

Gift Certificates

How do I buy / redeem a gift certificate?

Payment and Billing

Do I have to pay sales tax?

I have a question about my charges.

What are my payment choices?

I need a copy of my receipt / invoice.

When will my credit card be charged?

Miscellaneous

Privacy Policy

How do I navigate the site?

Security

Additional Support

How do I contact you?